Journalist Catriona MacPhee goes undercover as a cleaner at Castlehill Care Home in the Scottish Highlands, spending around seven weeks in the role. The documentary reveals deeply troubling conditions: neglect of basic care tasks, inattention to residents, inadequately followed care plans, staff shortages, unsanitary conditions, emotional distress among residents, and instances of intimidation or mistreatment. The film aims not only to expose failings at Castlehill but to raise broader questions about care home regulation, staffing, dignity, and accountability in the care sector.
Where to watch
Not streaming anywhere
Not on any streaming service in United States, and not available to rent.
Your rating
Your review
Cast
1 person
Mona McAlinden Director · Shelley Jofre Editor
First release September 22, 2025 · Produced in United Kingdom
Production
BBC Scotland
Production
United Kingdom
Produced in
Languages
Original language
English
Spoken on screen
English
Release dates
United Kingdom · September 22, 2025
TV
No release date listed for United States.
If you liked Care Home Undercover
Picks that share its genres, themes, cast and crew.
