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The concierge team welcomes a group of guests to the $40 million dollar Rawson mansion in Rose Bay. The house preparation is demanding, and tensions are brewing among the staff.

Heaven clashes with Salvatore, who storms out. Jasmin is made temporary leader, unites the team, and impresses guests. Alex confirms she'll manage the team for the next stay.

At Sweven estate, Jas struggles with demanding guests, laundry, and leadership. JB calls Alex about slipping standards, angering Jas for undermining her.

CEO Alex sends in back-up to keep things five-star at the country estate, and a new face shakes up the team. Meanwhile, two staff members get cosy on a team night out.

The team welcome guests for a big birthday bash on Australia’s breathtaking coast, but as Jas shakes up the team and tensions bubble, can they pull off a party to remember?

Grace impresses the guests with fine wine and caviar, but will it be enough to win over the staff? After another guest review, the team let off steam before the next stay.

Temperatures rise on a girls' holiday as a heatwave hits. The team must keep their cool at their Sydney Harbour-side mansion to deliver a luxury stay.

The guests get VIP treatment at the holiday mansion, but backstage drama is kicking off. A team reshuffle looms, and some familiar faces might be checking out for good.